Terms & Conditions
Terms and Conditions
Welcome to www.myheva.com (the "Website"), operated by My HEVA LTD, a company registered in England and Wales under company number 16409660, with its registered address at Level 1, Devonshire House, 1 Mayfair Place, Mayfair W1J 8AJ United Kingdom (“we,” “us,” or “our”).
By accessing or using this Website, you agree to comply with and be bound by the following terms and conditions (the “Terms”). Please read these Terms carefully before using our Website or placing any order.
1. Eligibility
You must be at least 18 years old to use our Website and purchase any products. By placing an order, you confirm that you are of legal age and authorized to use the payment method provided.
2. Products & Medical Disclaimer
Our products are natural dietary supplements. They are not intended to diagnose, treat, cure, or prevent any disease, and are not a substitute for professional medical advice or treatment. Always consult your healthcare provider before starting any supplement.
3. Order Acceptance
All orders placed on our Website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including if we suspect fraudulent or unauthorized activity.
4. Pricing and Payment
Prices are listed in USD and may be subject to change without notice. We accept various payment methods through our secure payment gateway. By placing an order, you authorize us to charge the full amount to your selected payment method.
5. Shipping and Delivery
Shipping times and fees are detailed on our Shipping and Returns page. We aim to ship orders within the stated timeframe, but we are not responsible for delays due to customs or courier issues outside our control.
6. Returns and Refunds
Our return and refund policy is outlined clearly on our Shipping and Returns page. Please review it carefully before placing an order.
7. Privacy Policy
Your personal information is handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data.
8. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the Website or our products.
9. Governing Law and Jurisdiction
These Terms and any disputes arising out of or related to your use of the Website or purchase of products shall be governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the UK courts.
10. Changes to Terms
We reserve the right to update or modify these Terms at any time. Continued use of the Website after any changes constitutes your acceptance of the new Terms.
11. Contact Us
For any questions about these Terms, please contact us at:
📧 staff@hevabox.com